Safety and fictional conversations

2026-10-20

What PatientVille is

PatientVille is fictional entertainment for adults aged 18 and over. All characters, hospital settings and portraits are invented. When available, chat replies are generated by AI, not by a real patient or a person waiting for your visit. AI can misunderstand a message or produce an inaccurate reply.

If you need urgent help

This chat cannot assess danger, provide treatment, contact emergency services or send someone to you. If you or someone else is in immediate danger, contact the emergency services where you are. If possible, reach a trusted person who can stay with you. You do not have to continue this conversation.

Conversation boundaries

Keep conversations to fictional stories and everyday interests. Do not share medical records, identifying details, financial information or information about another person. The characters do not diagnose, prescribe, offer therapy or make decisions about your health. The chat is not monitored as an emergency service.

Your choices

You can stop chatting or leave whenever you wish. Clear chat removes the current room’s visible conversation and continuation token from this tab. End conversation also stops further requests until you choose to start again. These actions do not erase data already processed by service providers; see Privacy. Filters may stop some messages or replies, but they cannot guarantee that every unsafe situation will be detected.

Gifts never affect care

Optional gifts are digital decorations for this fictional game. No item or money is delivered to a real patient, hospital or charity. Buying, declining a purchase or leaving never changes a character’s wellbeing, affection or access to their story. Report a misleading or concerning reply using the merchant contact shown on an existing payment receipt (a direct website contact is still missing); this contact is not an emergency service.

Need urgent or personal support?

This is fictional AI, not a real patient, healthcare service or emergency service. You can end the conversation at any time.

UK: Samaritans, free, day and night: 116 123 · Samaritans

Outside the UK, contact your local emergency service for immediate danger or a local qualified support service. The hospital-world selector does not determine where you are.